Welcome to AirticketDepartment

Welcome to the AirticketDepartment. When you use our website or make a booking with us, you agree to these terms and conditions. In this agreement, “we” and “our” refer to the AirTicketDepartment. “You” refers to the person who uses our website or makes a booking. Our services may also include Airlines, hotels, and travel operators.

Along with booking-related documents, emails, and our suppliers' terms and conditions, these terms form part of the entire agreement between you and us. This includes information about our responsibilities and how disputes will be resolved under United States law. If you do not agree with these terms, you should not use our services.

Who Can Use Our Services

You need to be 18 years old and must be allowed by law to make agreements. Passengers must be able to make bookings for themselves as well as for people who are going with you on this trip. Furthermore, all the information provided by you is accurate and true.

Making a Booking

Your reservation is secure once you pay the amount or the required deposit. It is also secured after you agree to the travel plans and the rules and conditions along with the full payment.

Please check your confirmation, receipt, and itinerary right after you receive them. If you find any differences, please let us know immediately. Make sure that the travel details match your government-issued ID. AirticketDepartment is a booking agency that works with airlines and other suppliers on your behalf. We are not responsible for the actions or omissions of our suppliers.

Payment and Fees

Please make sure that you follow our booking schedule. If you can not make the payment and in case your payment fails, then we will cancel your booking. In the event of cancelation of the booking, we are unable to refund your booking fare and other charges.

There may be some conditions applied to the discounts and offers, like some limitations on changes and the portion of the price which is non-refundable. We also can not provide any refund on our service charges; the price may change due to changes in rates, fuel surcharges, or other supplier charges. If the price increases before the booking is confirmed, then you have to pay the remaining amount.

Accuracy of Information

We make every effort to confirm that all information is correct. However, sometimes errors can occur. We may need to change the price and booking information before your confirmation. Remember, if any error is found, changes to the booking are required.

It is your responsibility to make sure that all information regarding your bookings is correct. This involves checking the names of people traveling and the date of departure. If any information is incorrect, you may not be allowed to board the plane. Your reservation could also be canceled.

Cancellations and Changes

Cancellation policies and modification policies can differ based on the vendor's terms. Any request to cancel or modify a booking must be written down. Whether you get a refund or a credit depends on the vendor's terms.

If you have used a portion of your booking, rendering the remainder non-refundable and potentially subject to fees, and the company cancels or modifies your booking, we will do our best to assist you.

Travel Documents and Insurance

It is your responsibility to carry your passport, the correct visa, and necessary health-related documents. I know that forgetting them might be easy. The passport must be valid for at least six months beyond the date of travel.

I strongly recommend purchasing travel insurance because it can help to cover expenses such as trip cancellations, emergencies, and lost luggage. If you do not purchase travel insurance, we will not be liable for any loss covered under travel insurance.

Supplier Terms and Conditions

Airlines, hotels, and all other travel-related companies set their own terms and conditions. These companies have their own rules regarding baggage, booking cancellation, and schedules that apply to your travel. We are not responsible for the airlines' operations and also for the terms and conditions that airlines, hotels, and other travel-related companies use to conduct their business.

Payments and Chargebacks

We want to inform you that by providing your payment details, you authorize us to charge you for the services you book. Additionally, you agree to abide by our policies. If you have any dispute, you should contact us first. Please do not file a chargeback for any issue related to a charge or a supplier.

Limits on Our Liability

We will be responsible for the amount you have paid for our services. We are not responsible for any delays or problems during your trip, nor for any injuries, illnesses, or errors on the part of our suppliers.

You agree to protect us against any claims made against us arising from your use of services or violation of these terms.

Privacy and Disputes

We follow U.S. Privacy laws, including CCPA and CPRA. We collect your data to handle your booking and may share it with suppliers if needed. You have the right to view, correct, or delete your data.

If any disputes arise between us, please write to us first. We would like you to try to resolve the dispute with us before going to court.

Customer Support and Changes to These Terms

You can contact our customer care team at contact@airticketdepartment.com. Please be sure to send your complaints within 15 days of completing your journey.

The terms and conditions stated here are subject to change from time to time. The terms applicable on the day you book your trip will apply to you.